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| Keywords: retail australia melbourne to organise toorganise 5 January 2016 NTUC Fairprice Co-operative Limited No. 1 Joo Koon Circle #13-01 FairPrice Hub Singapore 629117 Attention: Mr Tan Kian Chew, CEO RE: Y not place signage to direct shoppers to go to supermarket website to give feedback. Dear Mr Tan I hope this letter finds you well. On 2 Jan 2016, 9:12 AM at City Square Mall, Singapore, NTUC Fairprice (Photo Attached); the suggestion box is useless (for show) as there are not feedback form around to complete and place into suggestion box. There are numerous politically incorrect reasons on why there are no forms. Instead of costing money to print feedback forms, why not add a signage that direct customers to a web url and require customers to enter their receipt number if they want to give feedback. This system was successfully used by companies in Melbourne CBD, Australia such as Target, COLES supermarket and KFC. 5 January 2016 NTUC Fairprice Co-operative Limited No. 1 Joo Koon Circle #13-01 FairPrice Hub Singapore 629117 Attention: Mr Tan Kian Chew, CEO RE: Y not place signage to direct shoppers to go to supermarket website to give feedback. Dear Mr Tan I hope this letter finds you well. On 2 Jan 2016, 9:12 AM at City Square Mall, Singapore, NTUC Fairprice (Photo Attached); the suggestion box is useless (for show) as there are not feedback form around to complete and place into suggestion box. There are numerous politically incorrect reasons on why there are no forms. Instead of costing money to print feedback forms, why not add a signage that direct customers to a web url and require customers to enter their receipt number if they want to give feedback. This system was successfully used by companies in Melbourne CBD, Australia such as Target, COLES supermarket and KFC. | ||||
