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| Keywords: retail technology transportation signs food and drinks foodanddrinks to organise toorganise DAVID JONES CUSTOMER RELATIONS LEVEL 8 65-77 MARKET STREET SYDNEY NSW 2000 Attention: Mr. Iain Nairn Chief Executive Officer WOOLWORTHS LIMITED 1 WOOLWORTHS WAY, BELLA VISTA, NSW, AUSTRALIA, 2153 Attention: Mr. Ian Moir Woolworth’s Owner B&W GROUP NORTH AMERICA 54 CONCORD STREET NORTH READING MASSACHUSETTS 01864 TEL: +1 (978) 664 2870 Attention: Mr. Doug Henderson Vice President of Sales & Marketing-NorthAmerica WOULD YOU BUY THESE EARPHONES THAT YOU COULD NOT TEST FOR QUALITY; OCCUPY SPACE THAT COST MONEY Dear Mr. Nairn, I wish you well. Please see photos enclosed. I humbly implore you to use the powers vested in you to influence the store management of David Jones, Bourke Street, Melbourne City, Victoria, Australia to repair the damaged Bowers & Wilkins C5 display earphones. This looks bad on your brand and reflects poorly on your management skills. Not only does the earphones failed to attract customers, the product occupy precious shelf space that could be used to retail more profitable products. Rather than not, the faulty earphones occupy shelf space that cause David Jones to incur losses. Did you climb to your position by being a 50% percentile or do you expect 100% perfection in not only yourself but in every detail of your brand? Would Steve Jobs ignore minor details? Do you want to be as rich/great as Steve Jobs? Please help to turn this fault into a profitable sales opportunity. DAVID JONES CUSTOMER RELATIONS LEVEL 8 65-77 MARKET STREET SYDNEY NSW 2000 Attention: Mr. Iain Nairn Chief Executive Officer WOOLWORTHS LIMITED 1 WOOLWORTHS WAY, BELLA VISTA, NSW, AUSTRALIA, 2153 Attention: Mr. Ian Moir Woolworth’s Owner B&W GROUP NORTH AMERICA 54 CONCORD STREET NORTH READING MASSACHUSETTS 01864 TEL: +1 (978) 664 2870 Attention: Mr. Doug Henderson Vice President of Sales & Marketing-NorthAmerica WOULD YOU BUY THESE EARPHONES THAT YOU COULD NOT TEST FOR QUALITY; OCCUPY SPACE THAT COST MONEY Dear Mr. Nairn, I wish you well. Please see photos enclosed. I humbly implore you to use the powers vested in you to influence the store management of David Jones, Bourke Street, Melbourne City, Victoria, Australia to repair the damaged Bowers & Wilkins C5 display earphones. This looks bad on your brand and reflects poorly on your management skills. Not only does the earphones failed to attract customers, the product occupy precious shelf space that could be used to retail more profitable products. Rather than not, the faulty earphones occupy shelf space that cause David Jones to incur losses. Did you climb to your position by being a 50% percentile or do you expect 100% perfection in not only yourself but in every detail of your brand? Would Steve Jobs ignore minor details? Do you want to be as rich/great as Steve Jobs? Please help to turn this fault into a profitable sales opportunity. | ||||
